New Braunfels Seal and Stripe ("we", "us", "our") provides sealcoating, parking lot striping, crack filling, asphalt repair, ADA compliance striping, and related pavement services in New Braunfels, Texas and the surrounding Hill Country. This policy explains what information we collect through this website, why we collect it, and what we do — and never do — with it.
Information we collect
We only collect what we need to answer your request and do the work:
- Contact details you give us when you request a quote or contact us: your name, phone number, email address, and the property address.
- Project details you share with us: the type of work you're asking about, the size and condition of the lot, and anything else you tell us so we can quote accurately.
- Communication records: copies of the emails, texts, and notes from calls between you and us, so we can follow up properly.
- Basic website data, such as which pages were viewed. We keep this simple and don't build advertising profiles from it.
How we use it
- To prepare and send your free itemized quote.
- To schedule the work, coordinate crew visits, and keep you updated.
- To invoice for completed work and keep records of it.
- To answer your questions and follow up on your request.
We do not sell your personal information. We do not rent it. We do not trade it. We do not share it with data brokers.
Mobile information
If you share a mobile phone number with us, we use it to contact you about your inquiry, your quote, or your project. That's it.
We do not share mobile information with third parties for marketing purposes. Your number is never sold, rented, or passed to advertisers or marketing lists.
Consistent with carrier requirements, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Marketing texts are only sent if you have asked to receive them, and you can opt out at any time by replying STOP.
Text messages and calls
If you text us or give us your number to receive updates, we use standard phone carriers and business texting tools to deliver those messages. Message and data rates may apply, based on your mobile plan. Reply STOP to stop texts, or tell us by phone or email and we'll take you off the list.
Photos of completed work
We document projects with before-and-after photos for quality assurance. If we want to use a photo of your property on this website or in our portfolio, we'll ask you first. We never publish your address, and we never publish anything that identifies you without permission.
Service providers
We rely on a small number of service providers to run the business — for example, email and text messaging tools, website hosting, and scheduling software. These providers process information only on our behalf to deliver the service we use them for. We don't give them your information for their own marketing, and we don't share mobile numbers with them for marketing at all.
How long we keep information
We keep quote and project records for as long as needed to serve you, handle warranty questions, and meet tax and record-keeping obligations. When information is no longer needed, we delete or anonymize it.
Security
We use reasonable safeguards — access controls, encrypted connections for email and web traffic, and limited access to customer records — to protect your information. No method of transmission or storage is perfectly secure, but we treat your information the way we'd want ours treated.
Your choices
- Ask us what information we hold about you, and we'll tell you.
- Ask us to correct anything that's wrong.
- Ask us to delete your information, subject to records we must keep for tax and legal reasons.
- Opt out of any future marketing texts or emails at any time — one reply is all it takes.
To make any of these requests, contact us using the details below. We respond as quickly as we can, usually within a few business days.
Children
This website is intended for property owners, managers, and businesses. We don't knowingly collect information from children under 13.
Changes to this policy
If we change this policy, we'll post the updated version on this page with a new date. The date at the top tells you which version applies.
Contacting us
Questions about this policy, or any request about your information:
- Phone: (830) 402-1872
- Email: info@newbraunfelssealandstripe.com
- Web: newbraunfelssealandstripe.com